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Mark your calendar for AHDI’s 2016 Healthcare Documentation Integrity Conference, August 4-6, in downtown Milwaukee, WI. Visit www.ahdionline.org/ACE for more information.
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Thursday, August 6 • 1:15pm - 2:15pm
Improving Quality and Quantity of Case Reviews: Lessons Learned at Baystate Health

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This session presents a living case study of CDI technology implementation and utilization at Baystate Health. The speakers review the actual case studies of how Baystate Health is using the EMR and NLP technology to support their in-house and remote CDI programs. They will discuss initial challenges, cost justification, and lessons across six months of a focused, technology-supported case review process.

Audience Benefits:

  • Review of a simple return-on-investment calculator to quickly determine current case review quality and quantity output in manual environments.
  • Identification of common case finding and review challenges with peer-to-peer sharing.
  • Live role-play of an effective financial justification presentation to executives, conducted as an educational example.
  • Best practices and lessons learned from the implementation of a remote CDI program.


avatar for Steve Bonney

Steve Bonney

Business Development and Product Strategy, RecordsOne
Steve Bonney is responsible for business development and product strategy at RecordsOne. Since joining in 2007, he has guided the company from a dictation and transcription technology vendor (formerly BayScribe) to a complete clinical documentation solutions provider. Steve is a national author and speaker on the use of natural language processing technology in health care. He works hand-in-hand with hospitals to identify new and innovative... Read More →
avatar for Jennifer Cavagnac, CCDS

Jennifer Cavagnac, CCDS

Baystate Health
Jennifer Cavagnac, CCDS, assistant director, clinical documentation improvement, Baystate Health, a four facility integrated healthcare system and major teaching hospital based in western Massachusetts.

Thursday August 6, 2015 1:15pm - 2:15pm
Magnolia C

Attendees (4)